About this role
Customer Service Agent (Dutch)
Join Teleperformance's expansion with paid training starting from your first day.
As part of Teleperformance's expansion, we are looking for a Dutch-Speaking Customer Service Agent to join our inbound project, handling incoming customer calls.
About TP
Teleperformance is the world's largest customer experience management company.
Your Responsibilities
- Support and advise customers by answering their questions.
- Provide information and guidance about products and services.
- Assist customers with their inquiries via phone and email.
- Clearly identify customer concerns and provide appropriate solutions.
- Carefully manage and document actions and processes.
- Continuously develop valuable skills, including teamwork, a customer-oriented mindset, and other key competencies.
- Identify customers' needs for additional products and offer them in a friendly and professional manner.
Your Profile
- You have excellent spoken and written Dutch language skills at an advanced level (C1).
- You enjoy communicating over the phone and are friendly, empathetic, and customer-oriented.
- You are organized, motivated, and eager to pursue continuous professional development.
- You have good computer skills.
What We Offer
Paid training starting from your first day.
A secure job with a regular employment contract.
A modern and pleasant working environment.
Teleperformance operates in more than 84 countries worldwide and employs over 420,000 people.
To apply, please submit your CV. Only candidates who advance to the next stage of the selection process will be contacted.
How to apply
Apply through the online form no later than 3 Dec 2026. It takes a few minutes.
Only shortlisted candidates will be contacted.